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Job Description
- Receive accounts and review to determine assets, ability to pay and location of debtor or responsible relatives.
- Contact originating department for additional information as needed;
- Contact debtors by phone, correspondence and personal contact to determine willingness and ability to pay
- Establish payment schedules, renegotiate payment schedules, or to obtain funds through responsible relatives or other means;
- Gather and assemble necessary supporting documents;
- Input and print information to maintain and update files;
- Recommend legal actions to be taken for outstanding accounts; forward file and recommendation to supervisor for review and approval;
- Receive accounts and review to determine assets, ability to pay and location of debtor or responsible relatives; contact originating department for additional information as needed;
- Contact debtors by phone, correspondence and personal contact to determine willingness and ability to pay, explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment schedules, or to obtain funds through responsible relatives or other means;
- Consult standard sources to locate debtor or property; make phone calls and request information from a variety of individuals and private and public agencies to locate debtor and determine assets or secure payments;
- Maintain account records, including contacts, correspondence, payments, documents, and legal actions initiated or taken; gather and assemble necessary supporting documents; input and operate computer terminals to access and print information to maintain and update files;
- Enforces grant of lien and promissory notes; recommend legal actions to be taken for outstanding accounts; forward file and recommendation to supervisor for review and approval;
- Appear in small claims court of behalf of the County; request writs of execution; verify status of account; initiate action to return uncollectible accounts to originating department or to place in inactive status;
- Perform field work as directed to obtain payments; collect delinquent unsecured personal property taxes; explain delinquent unsecured tax laws to the public; locate parties and obtain information on the location or transfer of personal property;
- Recommend seizure of property to collect accounts; seize and secure property for sale to settle accounts; testify in court; request and conduct orders of examination through the Municipal and Superior Courts;
- Research information to have claims placed in probate estates and bulk transfers; may provide vacation and other temporary relief for supervisor or for other classes as required; may orient and train new employees;
- Verify status of account;
- Initiate action to return uncollectible accounts to originating department or to place inactive status;
- May orient and train new employees.
Job Requirements
- Bachelor Degree of any discipline.
- Previous Experience as a collector in banking sector is required.
- Experience from 1 to 3 years in Medical insurance industry is a big plus.
- Very good command of English.
- Excellent Communications skills, presentable and hard-worker.
- Stick to tight deadlines and ability to work under pressure.
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