Customer Care Representative - VDA

Vodafone - 6th Of October, Giza

393
Applicants for
20 open positions
380
Seen
102
Shortlisted
271
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time Part Time
Salary:
2,000 to 2,500 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
20 open positions
About the Job
  • Act as a front-line interface with Vodafone Egypt Premium Customers
  • The role involves suggesting new ideas and giving direction for customers regarding their hangout places, dining destinations and resorts for vacations.
  • Resolving calls efficiently and effectively.
  • Ensure offering world-class Customer Service at all times.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Meeting service level in handling all transactions measured through productivity reports.
  • Accuracy in handling all assigned tasks.
  • Attendance and punctuality.
  • Maintain professional work relationships with colleagues, supervisor and manager.
Job Requirements
  • Very Good English
  • Graduates & Undergraduates can apply
  • Excellent knowledge of hangout places and brands in Egypt
  • Excellent command of communication skills
  • Customer Experience Oriented
About this Company

Since inception in 1998, Vodafone Egypt has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also the number 1 mobile operator with the largest customer base. Vodafone currently serves more than 40 million customers offering a... (More)

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