Senior Enterprise Technical Engineer

Interact Technology Solutions - Maadi, Cairo

139
Applicants for
2 open positions
139
Seen
35
Shortlisted
104
Rejected
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
2 open positions
Travel Frequency:
Up to 75% travel
About the Job
  • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
  • Install & Configure Storage (SAN, NAS & DAS)
  • Installing and configuring server spare parts
  • Ability to detect the defective server spare parts and replace it
  • Install & Configure UPS
  • Install & Configure VMWare VSphere
  • Install & Configure Microsoft Hyper-V
  • Install & Configure Microsoft Windows Server
  • Install & Configure Microsoft Active Directory and design the DNS
  • Install & Configure Office 365
  • Good Knowledge of Clustering
  • Good knowledge of Microsoft Visio & use it to create network diagrams
  • Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
  • Align closely with the Implementation Project Managers
  • Handle multiple installations in parallel and in different stages of implementation
  • Quality Control after solving the problem
  • Support Interact Technology Solutions customers either onsite, over the phone or remotely
  • Following and updating service cases through internal Interact systems (ex: CRM, ….)
Job Requirements

Qualification:

  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic

Other Skills and competences :

  • Problem Handling
  • Communication Proficiency.
  • Collaboration Skills.
  • Strong interpersonal, communication, analytical and organizational skills
  • Excellent written and Verbal English Communication
About this Company

Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge... (More)

See all Careers and Jobs at Interact Technology Solutions