Senior Enterprise Technical Engineer

Interact Technology Solutions - Maadi, Cairo

Applicants for
2 open positions
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
Travel Frequency:
Up to 75% travel
About the Job
  • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
  • Install & Configure Storage (SAN, NAS & DAS)
  • Installing and configuring server spare parts
  • Ability to detect the defective server spare parts and replace it
  • Install & Configure UPS
  • Install & Configure VMWare VSphere
  • Install & Configure Microsoft Hyper-V
  • Install & Configure Microsoft Windows Server
  • Install & Configure Microsoft Active Directory and design the DNS
  • Install & Configure Office 365
  • Good Knowledge of Clustering
  • Good knowledge of Microsoft Visio & use it to create network diagrams
  • Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
  • Align closely with the Implementation Project Managers
  • Handle multiple installations in parallel and in different stages of implementation
  • Quality Control after solving the problem
  • Support Interact Technology Solutions customers either onsite, over the phone or remotely
  • Following and updating service cases through internal Interact systems (ex: CRM, ….)
Job Requirements


  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic

Other Skills and competences :

  • Problem Handling
  • Communication Proficiency.
  • Collaboration Skills.
  • Strong interpersonal, communication, analytical and organizational skills
  • Excellent written and Verbal English Communication
About this Company

Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge... (More)

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