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German Technical Support Representative

Sykes Enterprises
Maadi, Cairo
Posted 3 years ago
42Applicants for4 open positions
  • 19Viewed
  • 4In Consideration
  • 6Not Selected
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Job Details

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Job Description

  • SYKES EGYPT is looking for new amazingly-talented individuals to be part of our growth and our awesome team.
  • We are known for the great care we take with clients and our employees “We help people, one caring interaction at time”.
  • You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
  • Document customer interactions effectively

Job Requirements

  • German fluency (C1 Level) 
  • Graduates only
  • Technical background is preferable 
  • Is goal and growth oriented
  • Has excellent command of German , both spoken and written
  • Is passionate about helping people
  • Loves working within a hardworking, energetic team
  • Finds it easy to come up with creative solutions to different problems
  • Has good organizational skills
  • Is attentive to details

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JobsCustomer Service/SupportGerman Technical Support Representative