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Job Description
- Train agents for Air France, Delta Airlines and KLM customers
- Train agents to deliver top quality service for VIP passengers
- Train agents to provide full customer support (Booking - Flying Blue – Luggage – Claims)
Job Requirements
- Excellent level of English Language
- Excellent level of French language
- Willingness to communicate and help customers
- Professionalism, accuracy, punctuality and responsibility
- Solid knowledge of Amadeus / Oscar
- Solid knowledge of Fidelio
- Flexibility: service is provided 24/7
- Customer Care Aviation Background is a must
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