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Trainer - Customer Care Aviation

Raya Customer Experience
Cairo, Egypt
Posted 7 years ago
38Applicants for1 open position
  • 23Viewed
  • 5In Consideration
  • 14Not Selected
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Job Details

Experience Needed:
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Job Description

  • Train agents for Air France, Delta Airlines and KLM customers
  • Train agents to deliver top quality service for VIP passengers
  • Train agents to provide full customer support (Booking - Flying Blue – Luggage – Claims)

Job Requirements

  • Excellent level of English Language
  • Excellent level of French language
  • Willingness to communicate and help customers
  • Professionalism, accuracy, punctuality and responsibility
  • Solid knowledge of Amadeus / Oscar
  • Solid knowledge of Fidelio
  • Flexibility: service is provided 24/7
  • Customer Care Aviation Background is a must

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