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Job Description
- Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
- Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using equipment.
- Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
- Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
- Conduct annual Performance Appraisal for Workshop Personnel
- Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
- Monitor work-flow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
- Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
- Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
- Plan and prepare annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation.
- Ensure a safe working environment by leading on the implementation of Health and Safety policy, systems and procedures.
- Develop and deliver work methods and standards that will ensure health and safety legislation is complied with.
Job Requirements
- Degree/Diploma – Mechanical/Automobile Engineering is prefer
- Experience in the automotive industry
- 5+ years of experience managing an automotive workshop
- Automotive systems (vehicle layout, function and location of parts)
- Knowledge of mechanical issues, warranties, service and general repairs
- Organizational ability
- Detail oriented
- Technically competent with ability to train others
- Good communication
- Strong interpersonal skills
- Computer skills: Microsoft Office Package
- Leading & Supervising
- Team Orientation