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Job Description
- Follow up with the customers to collect the payments before due dates via email and Calls.
- Responsible for handling and resolving any problems faced the customers in the collection process
- Respond to client calls and inquiries
- Resend invoices and reminder statements as required
- Checking the client’s payment history for accurate communication in terms of collection to find a best way for payment and cut short the delay.
- Ensure that all collection procedures are operating in accordance to policies and procedures of the organization.
- Negotiates payment arrangements and follows up to make sure the payments are made.
- Finalize daily transactions, and refer any back log to the collection manager.
- Prepare a prioritized list of outstanding payments according to severity of delinquency.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Dealing with the governmental sector.
- Making a forecasting sheet for collection.
- Following up the invoice receiving process .
Job Requirements
- Bachelor degree in Business Administration from a reputable university.
- Fluent in English.
- Can work under pressure.
- Can handle multitask work.
- Attention to detail.
- Excellent knowledge in Microsoft office.
- Finance Knowledge is Must.
- Problem-solving skills.
- Excellent communication skills.
- Experience in dealing and negotiating with difficult people.
- High level of flexibility and time management.
- Experience in IT Industry is preferable.
- Knowledge at the financial application system Great Plans (GP) system).
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