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Job Description
- Handling customers over the phone
- Build a good Rapport with Clients.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts on CRM
- Follow up on customer interaction.
Job Requirements
- Bachelor's degree in any related field
- 0-2 years of experience
- Fresh graduates are welcomed to apply
- MUST have strong writing and verbal communication skills in English and Arabic.