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Job Description
- Collaborate with business developers on leads and winning new clients.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Work with stakeholders and account manager to obtain required data throughout the marketing process, if applicable
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Job Requirements
- Proven work experience as Senior Account Manager, Key Account Manager, Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
- Experience delivering client-focused solutions to customer needs
- Excellent listening, negotiation, and presentation skills
- Strong verbal and written communication skills
- Flexible personality and multi-tasker
- Time management skills
- Have a car
