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Job Description
- Manages the end to end shipment process in compliance with all company procedures
- Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders
- Builds strong relationships with the customer; understands the customer's business, service needs, drivers and desires
- Seeks out and acts on continuous improvement opportunities both in relation to the customer and internal/external stakeholders
- Issue weekly reports to the customers
- Billing estimate report to the management on weekly basis
- Respond to the customer in relation to any inquires
Job Requirements
- Age: 21 to 27
- Fluent English Speaker
- Ability to participate in international exhibitions
- 8 working hours
- Microsoft office