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IT Technical Support Specialist

Concrete Plus
New Cairo, Cairo
Posted 4 years ago
315Applicants for1 open position
  • 31Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide IT technical support for local and remote users.
  • Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
  • Act as the first line of support for security applications including VPN & Antivirus.
  • Troubleshoot the network services (printing, email service and Internet access, file sharing).
  • Ensure timely resolution of all first level problems with minimum supervision
  • Back-up and restore users’ files and devices configuration.
  • Ensure accurate allocation of information technology assets
  • Apply the application of all IT policies and regulations

Job Requirements

  • Bachelor’s degree in computer science
  • 1- 3 Years of experience in a similar position.
  • availability to work on sites in/outside Cairo
  • Solid knowledge of Windows administration, network setup and administration, hardware software troubleshooting and maintenance.

 

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