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Job Description
Job Brief
- We are looking for an IT Systems and Network Engineer to help design, install, configure, and maintain data and voice network infrastructure, servers, systems, and services in a diverse server environment.
- As an IT Systems & Network Engineer, you will show enthusiasm for network and systems administration including keeping up to date with the latest operating systems, tools, and automation techniques.
Responsibilities
- Installing, configuring, and troubleshooting servers, storage, backup, and telephony solutions in a heterogeneous data center environment.
- Administering and maintaining backup, disaster recovery, and business continuity systems and protocols in accordance with company and IT policies and procedures.
- Ensuring and maintaining the highest possible security standards and practices in accordance with company and IT security policies and procedures.
- Managing and monitoring installed systems and infrastructure.
- Conducting infrastructure capacity and performance analysis.
- Providing 2nd and 3rd level support.
- Supervising a team of Level 1 IT Support professionals.
- The candidate will work closely with the development team and provide assists as needed to ensure solutions are delivered within scope, budget, and timeline.
Job Requirements
- Excellent communication skills
- Good knowledge of internet security and data privacy principles
- Ability to diagnose and resolve basic technical issues
- Proven experience as a help desk technician or other customer support role
- Years of experience at least 3 years
- Proven experience as IT Technician or relevant position
- Good understanding of computer systems, mobile devices, and other tech products
- Excellent diagnostic and problem-solving skills
- Able to work under stress.
- Ability to work under pressure
- Bachelor’s degree.
- Hardware maintenance.
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