Bank - Card Operations - Merchant Onboarding

iConsult -
Cairo, EgyptPosted 3 years ago

73Applicants for3 open positions

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iConsult is hiring Merchant Onboarding for El Mashreq Bank Center of Excellence

Complete awareness of policies and procedures for onboarding of new merchants / existing merchants for both POS and E-commerce businesses.
Clear understanding of documentation requirements for various categories of merchants based on the nature of business and also based on the business defined priority category
Ensure all documents (merchant agreements, trade license, passport copies, ID documents, MOA, Board resolution etc) required for onboarding are duly submitted as per the checklist
Ensure the documents are completed in all respects and rightly verified by the maker
Ensure system-related and negative checks have correctly performed the maker
Raise exceptions and seek compliance approval wherever required
Monitor rejected applications and pro-actively work with business for rectification and resubmission
Track document deferral and ensure regularization within agreed timelines
Continuous training to the front end on right document submissions to reduce rejects and referrals.
Ensure that unit’s standard operating procedures are updated, change documents are maintained and updated regularly
Maintaining of business MIs

Knowledge of general banking with good experience in merchant onboarding procedures and the local policies.
3-5 years of cards domain/multi-discipline banking experience.
Good communication skills (both written & verbal), Good analytical thinking/interpersonal skills
Strong knowledge of MS Office tools, MIS reporting, and analysis
Hands-on experience in any card management system