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Job Description
- Maintains a continuous customer satisfaction level to all patients by preventing or handling their complaints either Official or unofficial.
- Cooperate and collaborate with doctors, patients, nursing, technicians, coordinators, receptionists, customer service agents, medical director, marketing managers to ensure quality service rendered.
- Enhance customers and doctors' satisfaction by assisting in handling complaints, concerns and suggestions and providing appropriate follow-through
Job Requirements
- Bachelor of Medicine , Pharmacy or Dentist.
- Experience in healthcare is preferable .
- Strong communication skills