Job Details
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Job Description
Primary responsibilities include:
- Manage daily operations of supermarket outlet to meet goals.
- Provide direction and guidance to staffs in their assigned job duties.
- Follow and enforce store policies, security measures and customer service standards.
- Provide excellent customer services for sales growth.
- Develop positive shopping experience and ensure customer satisfaction.
- Evaluate performance of each staff and provide appropriate feedback.
- Perform inventory control to avoid over stock and low stock.
- Manage product storage and rotation activities to reduce spoilages and damages.
- Ensure that shelves are maintained clean and organized.
- Ensure that shelves are loaded with fresh products all the time.
- Ensure that all products are properly tagged and labelled.
- Assist in recruiting and training staffs on assigned responsibilities.
- Assign daily workload and schedules to staffs.
- Setup product displays in store sections according to merchandising standards.
- Maintain the store clean, safe and appealing and in compliance with health and safety regulations.
- Develop process improvements to maximize sales and profitability.
- Educate staffs about safety and sanitation procedures.
- Manage Staff, budgets, expenses and daily store purchases needs.
- Manage theft prevention
- Adhere to organisational guidelines.
Job Requirements
- High negotiation, Customer Service, Leadership, F&B experience, ERP systems.
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