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Senior IT Technical Support Engineer

El Teriak Industrial Group
6th of October, Giza
Posted 3 years ago
264Applicants for1 open position
  • 1Viewed
  • 43In Consideration
  • 212Not Selected
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Job Details

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Job Description

  • Lead large IT projects, including the design and deployment of new IT systems and services
  • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Support daily operations and monitoring of multiple databases, user accounts, file permissions and other systems according to standard operating procedures for storage and backup architectures.
  • Manage, deploy and configure hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.
  • Install and Monitor servers, devices and firewalls
  • Train new system users and set up their accounts
  • Help define IT infrastructure strategy, architecture, and processes
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Troubleshoot hardware and software issues related to internal IT

Job Requirements

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • 10+ years of experience working in IT operations management.
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT infrastructure and operations best practices

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