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Customer Service Agent

El Abd Group
Mohandessin, Giza
Posted 3 years ago
134Applicants for1 open position
  • 126Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for customer satisfaction
  • Meet customers face to face or calls
  • Prepare monthly reports 
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting

Job Requirements

  • Bachelor degree
  • Males or females 
  • Presentable

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