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System Engineer

Alkan CIT
Maadi, Cairo
Posted 4 years ago
70Applicants for2 open positions
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Job Details

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Job Description

  • Abide by Operational Standards and Settings
  • Work as per the needed Operational policies and procedures
  • Develop and maintain System Handbook
  • Reduce manual intervention and increase productivity of the technical teams
  • Coordinate user support; carry out configuration management on the OSS/BSS systems to ensure that the systems are running optimally and that the end user experience is optimized for the operation and maintenance of the IP networks.
  • Housekeep and follow up the OSS/BSS systems to ensure they are performing within specifications and fully optimized
  • Manage and obtain approval for all changes for the platform, ensuring full communication to the internal and customer base, producing user guides/work instructions where required
  • Assist with management requests & development requests through the change process.
  • Become a business owner and accountable to support system integration and UAT for system changes or upgrades,
  • Install, Configure and support in IBM Products:
  1. IBM Netcool operations Insight ( installation & Administration )
  2. IBM  Control Desk (ICD ) ( installation & Administration )
  3. Tivoli Netcool performance manager ( NTPM ) ( installation & Administration )
  4. IBM cloud Pak for Automation ( installation & Administration )
  5. IBM cloud Pak for data ( installation & Administration )

Job Requirements

  • Bachelors’ degree in Communication Engineering, Computer Science or Equivalent
  • Fluency in English language
  • It's added to have Knowledge  in Unix/Linux, Database, Network, GSM, GPRS, 3G, LTE, MPLS, SS7
  • From 2 to 3 relevant years of Experience
  • Experience in IBM Products is a Must

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