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Job Description
A Moderator is the face of our company & its clients; managing communications with the community on all social networks. This digital-savvy moderator is passionate about customer service; he/she loves researching and collecting information. And he/she is responsible for the daily engagement with the community and reporting among other things.
- Managing our social media presence through Twitter, Facebook, YouTube, Instagram and Tiktok,Discord
- Answering questions however they come in and managing any online feedback forms.
- Creating and provoking conversations with the gaming community.
- Building a knowledge base for frequently asked questions per community.
- Produce reports on relevant moderation statistics, issues and outcomes and campaigns
Job Requirements
- Bachelor's degree or higher
- Language school graduates is a must.
- Fluency in written and spoken English/Arabic.
- Years of Experience: 0-2 years.
- Basic social media/ marketing knowledge.
- Proficiency in using MS Office application.
- Strong verbal communication skills.
- Punctual and responsible.