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Job Description
- Overseeing the implementation of the established storage policy to ensure that inventory is maintained and easy to handle.
- Ensure applying department SOPs through ensuring that all products at its places with the agreed standards for effective results.
- Manage and organize delivering the orders on time to the distributer to ensure customer satisfaction.
- Review and analyze warehouse stock to ensure there is no over stock to maintain company's goods.
- Review and analyze warehouse team's productivity through analyzing number of lines achieved …etc.
- Review and follow up the return orders to identify the reasons and to control it.
- Review and follow up all products which didn't delivered to the customer due to problem in picking to ensure customer satisfaction.
- Manage and follow up "scanning expire process" to remove all products that are near to be expired.
- Manage receiving and delivering expires from customers to platform to ensure maintaining company's rights.
- Conduct and follow up stock take process to ensure system balance is equal to physical one.
- Review and apply all received memos come from ministry of health to ensure saving company's image.
- Review and ensure not exceeding the agreed limit to resolve customer's problems on the CRM system to ensure customer satisfaction.
- Ensure the availability of all operations tools and equipment to ensure no work interruptions.
- Follow up with maintenance concerned employees the operation tools and equipment to ensure smooth work operations.
- Calculate incentives for warehouse team.
- Communicate and resolve any escalated problems related to warehouse along with all concerned parties to ensure smooth work operations.
- Review and analyze frequent reports regarding rounds, transfers, stock modifications, cycle count, headcount, damage…ect to ensure following department KPIs and achieving department objectives.
Job Requirements
- Expertise in warehouse management procedures and best practices
- Excellent communication skills
- Strong decision making and problem solving skills
- Bachelor degree.
- Hands on experience with warehouse management software and databases
- Leadership skills and ability manage staff
- Excellent computer skills
- Proven work experience as a warehouse manager
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