Job Details
Skills And Tools:
Job Description
Branch Manager
Responsibilities
Deliver superior service and maximize customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve
productivity
* Estimate future needs for goods, kitchen utensils and cleaning
products
* Ensure compliance with sanitation and safety regulations
* Manage restaurant’s good image and suggest ways to improve
it
* Control operational costs and identify measures to cut waste
* Create detailed reports on weekly, monthly and annual
Job Requirements
revenues and expenses
* Promote the brand in the local community through word-ofmouth
and restaurant events
* Recommend ways to reach a broader audience (e.g. discounts
and social media ads)
* Train new and current employees on proper customer service
practices
* Implement policies and protocols that will maintain future
restaurant operations
Qualifications
Proven work experience as a Restaurant Manager, Restaurant
General Manager, Hospitality Manager or similar role
* Proven customer service experience as a manager
* Extensive food and beverage (F&B) knowledge, with ability to
remember and recall ingredients and dishes to inform
customers and wait staff
* Familiarity with restaurant management software, like Revel
and joint
* Strong leadership, motivational and people skills
* Acute financial management skills
* BSc degree in Business Administration; hospitality
management or culinary schooling is a plus
The job will be in Saudi Arabia Makkah, Jeddah
