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Call Center Agent - Sales

Safa International Travel
Dokki, Giza
Posted 3 years ago
147Applicants for10 open positions
  • 104Viewed
  • 4In Consideration
  • 99Not Selected
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Job Details

Experience Needed:
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Job Description

  • Deal directly with customers either by telephone, live chat or email.
  • Plan ready-made & tailored travel offers
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Increase the customer satisfaction and enhance the customer experience.
  • Obtain and evaluate all relevant information to handle travel requests efficiently.
  • Provide pricing information.
  • Direct requests and unresolved issues to the designated resource.
  • Meet revenue and Sales targets.

Job Requirements

  • Bachelor's degree in any discipline.
  • Customer care oriented.
  • Call Center experience is a must.
  • GDS experience or Amadeus Basic course is preferred.
  • Fresh Graduates are welcome to apply.
  • Fluency in English is preferred.

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