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Customer Support Representative

Dokki, Giza

Customer Support Representative

Dokki, Giza
Posted 10 days ago
45Applicants for1 open position
  • 19Viewed
  • 7In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Responding to customer queries in a timely and accurate way.
  • Acknowledging and resolving customer issues.
  • Providing accurate, valid, and complete information by using the right methods/tools.
  • Build sustainable relationships of trust through open and interactive communication.
  • Identify and assess customers' needs through active listening to achieve satisfaction.
  • Follow communication procedures, guidelines, and policies.

Job Requirements

  • Graduates of any major.
  • Cairo/Giza residency is preferable.
  • Good level of English language.
  • Customer service experience is a Plus.

Working Conditions:

  • Rotational Shifts (8 Working hours) from 10 AM to 6PM & 2PM to 10PM (Rotational)
  • Two days off (Rotational)

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