Job Details
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Job Description
Responsibilities:-
- Developing an Online Help for different products using MadCap Flare (Flairstech provides training on using the tool).
- Communicating with customers (meetings, calls, and emails) to understand their needs to be able to produce comprehensive documentation.
- Estimating the effort needed and putting a work plan to develop the required Online Help articles.
- Applying customer feedback on the developed Online Help articles.
Job Requirements
Requirements:-
- Fluency in the English language is a must (Written & Spoken)
- Working knowledge of CSS, HTML, and XML
- Familiarity with Microsoft Manual of Style and technical writing standard
- Willingness to learn
- Details oriented with the ability to analyze customer needs
- Excellent communication and time management skills
- Team player skills
- Adaptability
- Commitment to deadlines
- Leadership skills