Job Details
Skills And Tools:
Job Description
About The Company:
Welcome to the new generation of Global Business Process outsourcing technology!
SupportFinity is a California, Silicon Valley based corporate that aims to be one of the top WW emerging companies in BPO industry. With unlimited expansion plans, SupportFinity’s near future target is to have a strong presence in each continent
Joining SupportFinity means being part of a committed vision that bundles exceptional skills with superb energy of success and business excellence
We are looking for the best talented people who believe in the human exceptional power that can change the world!
If you believe you have such skills and unique enough to be with us in this journey, we cannot wait to hire you!
Job Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned.
- Manage, Design, Develop and Maintain the company website and other online features
- Perform ongoing updates and monitoring statistics to increase traffic; create regular reports summaries of web analytics and key performance indicators.
- Manage and work with website/SEO vendors to continually evolve the site user experience and optimize websites for improved visibility.
- Manage marketing automation tool to include design, creation, and execution of e-campaigns, nurture campaigns, landing pages; oversee use and user training, analyze statistics to determine effectiveness of campaigns.
- Manage, report on and engage with social media tools including LinkedIn, Facebook, Twitter and YouTube. Train employees to monitor & engage in social media.
- Coordinate the creation and curation of blog articles from multiple authors and subject matter experts. Manage, schedule and maintain the publication of blog posts on blog sites.
- Provide administration and functional support of department’s CRM tool as it relates to marketing to include auditing/managing information; configuring/customizing data.
- Management of marketing department’s SharePoint site.
- Produce electronic newsletters.
- Monitor and observe competing companies and their online presence. Integrates video, animation, still images, text and audio into the graphical design of the eBusiness.
- Utilize various graphical software tools and technologies to transform graphical concepts into specific electronic applications on and off-line.
- Assist in the creation of new frameworks and components using HTML5, CSS and JavaScript.
- Use appropriate pixel and vector based images, typography, live text, Web safe colors, image scanning, and form elements to support the application and qualify of the product.
- Provide expert analysis and input on others’ designs.
- Make changes to product based on feedback from management and users.
- Meet with design and technical staff on projects, technical specifications and deadlines.
- Stay up-to-date of any industry-wide changes in design philosophy and any new tools and technologies being used for the Internet and eCommerce.
Job Requirements
Minimum Qualifications:
- Bachelor’s degree (B.A.) of Engineering, Computer Science or relevant field. ( High grades preferred)
- Two or more years of relevant experience preferred
- Experience designing, customizing and maintaining WordPress sites.
- Expertise in Adobe Creative Suite – Dreamweaver, Photoshop, Illustrator, Acrobat Pro.
- Expertise in HTML5, CSS, Javascript required. Familiarity with jQuery and AngularJS desirable.
- Familiarity with git and GitHub source control.
- Proficiency with social media tools, platforms, techniques and philosophies.
- Professional experience and engagement with social networks (i.e. - LinkedIn, Facebook, Twitter and YouTube) for B2B interaction.
- Familiarity with Javascript transpilers (e.g.: babel) and Javascript module bundlers (e.g.: webpack) desirable.
- Excellent written and verbal communication skills.
- Exceptional systems skills; Web intelligence/Desktop intelligence skills preferred.
- Ability to efficiently manage and execute work load.
