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CRM Specialist

Vezeeta.com
Heliopolis, Cairo
Posted 7 years ago
1 open position
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Job Details

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Job Description

  • Taking a lead role, undertake data management, database administration and data exchange operational tasks as directed by the direct manager and in accordance with CRM data policies and procedures.
  • Verify & Input customer’s details in the CRM.
  • Manages customers activation on the company CRM.
  • Identifies customer’s product lines & manage updates.
  • Apply deactivation procedures on customers that violates set users terms and conditions.
  • Ensure the accuracy of the CRM data.
  • Using data held within the company’s CRM system undertake data analysis, interpretation and collation for operations management and incident resolution.
  • Perform data uplift and cleansing activity such as record de-duplication.
  • Issue quantitative/qualitative periodical report.

Job Requirements

  • Bachelor's Degree in Business Administration.
  • Excel Proficiency.
  • Excellent Communication and Interpersonal Skills.
  • Detail Oriented, Accurate and Organized in work.

Life at Vezeeta:

  • Dress for Success: Going strong, relaxed attire
  • Flex is bigger than ever: our office accommodates VEEZ 24 hours
  • Working hard becomes a habit a serious kind of fun. You get self-satisfaction from pushing yourself to the limit, knowing that all the effort is going to pay off. And we also have ordinary fun like football matches, Ping-Pong tournaments, PlayStation wars and many more
  • Explore Egypt with us: Annual trips to Egypt’s most beautiful spots
  • Social & Health Insurance
  • Corporate Swag: Every newcomer to our VEEZ family must be prepped with our VEEZ swag; mug, t-shirt, notepads, pens and many more
  • We find generous and innovative ways to thank employees for their hard work and dedication

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