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Price Control Manager

LAVA International
Cairo, Egypt
Posted 7 years ago
65Applicants for1 open position
  • 64Viewed
  • 15In Consideration
  • 49Not Selected
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Job Details

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Job Description

Job Description:

Customer Feedback Surveys

  • Lead new customer feedback survey through a team of call center executives
  • Analyze findings from customer feedback survey and share with stakeholders

Price Control Audit

  • Manage and own price control audits for complaints raised from various touch points
  • Coordinate with sales team to manage the field audit process through the help of Mystery Shoppers
  • Ensuring training of Mystery Shoppers through DOM’s on a regular basis
  • Ensuring Penalty enforcement by sales team on audit defaults
  • Timely release of dashboards to update all stakeholders on status of complaints

Job Requirements

  • Sincere & Hardworking
  • Good communication skills
  • Self –Driven and interpersonal skills
  • Analytical and result oriented

Ideal Candidate

  • Research or Audit background with experience in managing projects independently

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