Account Manager - Digital

Job Summary:

• The ideal candidate will be responsible for managing major accounts, including world renowned brands.
• This position requires strong communication skills, experience in client management, and a deep understanding of digital media advertising and social media marketing. Candidates must have solid client-facing experience.

Job Duties:

• Serves as the primary point of escalation for clients and oversees the delivery of digital ad campaigns
• Plans, coordinates and leads monthly client status update meetings, producing follow-up documentation, and ensuring client expectations are set and met on a daily basis
• Manages client strategy and its implementation by the team
• Leads internal team on assignment and execution
• Manages creative strategy and production, working closely with an internal team as well as external vendors
• Works closely with the client’s marketing department, leading up to launch of the client's product or service, and ensures continuous operations
• Monitors, analyses, and optimizes social media campaigns on a weekly basis to meet established KPIs, including Social Media channel fan count, data acquisition and consumer engagement metrics
• Accurately estimates time and production costs, using job-tracking tool to monitor internal hours, and works closely with external vendors to determine and monitor deliverable costs
• Manages content and visuals quality and timely delivery
• Manages Social Application development, testing, hosting and operations with the technical team and ensures deliverables approval by the client.