Job Details
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Job Description
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Requirements
- Technical background
- Graduates
- Males only
- Fluent English profile
- Flexible with rotational Shifts
- Military Exemption/postponement for at least one year
- Guaranteed profit share by the end of each year on top of your salary!
- VPN Line/ Mobile Allowance
- Extra overnight bonus for 1000 EGP added on the salary for the guys!
- Promising career path
- Medical and social insurance
- Premises located in Downtown and Mohandessin