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Job Description
- Dealing with clients and interact with them via various channels: phone, chat, email ..etc.
- Closing sales with clients.
- Handling outgoing packages from A to Z Including accommodation, aviation , visa, tours... etc.
- Have experience in Contract Managing and Reservation issue.
- Develop Internal and External tours.
- Arranging Tailor Made / Fixed Outbound Packages.
- Handle the sudden circumstances of clients.
- Manage relation with suppliers.
- Participate in Planning and launching different product.
- Evaluating customers’ holidays and issuing appropriate feedback forms
- Handling customer, searching quickly on effectively ways for helping.
Job Requirements
Experience:
- 1-3 years minimum experience in Outbound Tourism
Skills:
- Excellent communications skills.
- Sales skills
- Customer service skill
- Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)
- Easily and quickly identify and resolve problems.
- Ability to work under pressure
- Ability to negotiate with suppliers for best deals
- Works well independently or in a teamwork
- Excellent communication and presentation capabilities .