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Job Description
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
- Manage, Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Managing Endpoint Security and Protection Tools.
- Monitor the update of all Products Dell/Lenovo/Cisco servers firmware and so on...
- Perform daily maintenance and troubleshooting for managed systems issues.
- Manages the day-to-day operations of the hosts/computers by monitoring system performance, configuration, maintenance and repair.
- Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software.
- Works with vendors to assist support activities.
- Excellent organizational and Problem Solving management skills; understanding of project management best practices.
- Provide documentation, Reporting and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
- Good Research, self-learning and can fit with any new technology.
- Follow IT SAL in handling issues.
- Provide Remote/Physical support depend on case issue.
- Manage and Monitor computers/Servers for security issues.
- Investigate security breaches incidents.
- Install security measures and operate software to protect systems and information infrastructure, and data encryption programs.
- Work to perform tests and uncover Systems environment vulnerabilities.
- Fix detected vulnerabilities to maintain a high-security standard.
Job Requirements
- Bachelor’s degree in information technology field.
- Proven experience in VMware, Microsoft products.
- Minimum 3 years’ experience.
- Microsoft Certified Solutions Associate.
- Microsoft System Center Configuration Manager.
- Data Center Virtualization.
- Deep understanding of infrastructure and networks
- Self -motivated and enthusiastic
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