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IT Help Desk Specialist

United ATS
Cairo, Egypt
Posted 7 years ago
367Applicants for1 open position
  • 44Viewed
  • 0In Consideration
  • 22Not Selected
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Job Details

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Job Description

  • Answer staff questions in person and via phone and email on all company supported applications.
  • Troubleshoot desktops, laptops, IP phones, printers and networks problem.
  • Perform hardware and software installations.
  • Administrating the AD , Domain Controllers, File Servers , Exchange
  • Make sure to follow the IT process and the COPC guidelines

Job Requirements

  • University Graduate
  • Can work in team
  • Can work on shift basis
  • Good analytical skills for troubleshooting various applications
  • Antivirus and antiSpyware software awareness
  • A working knowledge with AD, DNS, DHCP.
  • A working knowledge with Microsoft infrastructure
  • Understanding of Network fundamentals
  • CCNA / MCSA
  • Microsoft windowsWin7 and Win 8 .
  • Windows server 2003,2008 and 2012
  • Office 2003, 2007,2010 and 2013.
  • LAN, WAN troubleshooting.

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