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Job Description
Job Scope:
- Our Field Communications Managers (FCMs) are often the first link in the chain of témoignage – or witnessing – bringing the world’s attention to the areas where we work.
- They also help MSF’s field teams manage our communications and reputation in the countries where we have projects. We communicate with patients, staff and key stakeholders.
- Our FCMs are usually based in the capital of the country but spend a lot of time traveling to MSF projects to collect information, gather stories and testimonies, and work with local and foreign media.
- They have a key role in developing communication strategies for their contexts in support of the medical and humanitarian teams.
- Our FCMs can have an incredible impact on MSF’s global positioning as well as visibility and fundraising.
- They also take media pressure off the medical teams, allowing them to concentrate on our patients.
A Field Communications Manager will be expected to:
- Define the communications strategy for MSF in the country in which they work, with the support of colleagues in headquarters
- Help build consensus on key messages and positioning on specific issues
- Manage our in-country communications including social media platforms where appropriate
- Maintain close contact with key local and foreign media – actively promoting MSF content and facilitating media visits to projects
- Produce reports on the local media landscape as well as achieved results and future priorities, identifying risks and opportunities for MSF communications
- Produce local or/and international communications materials and advise on suitable communications tools to fulfill objectives, pass messages and reach identified audiences
- Manage, develop and supervise staff (Field Communications Officers) under the FCM’s direct responsibility
- Provide and manage a yearly communications budget to support identified and agreed communications priorities
- Act as a spokesperson during emergencies
- Provide media training and support to medical and operational staff
Job Requirements
- Degree in Journalism, communications, Humanitarian affairs, political science or related subject
- Previous working experience of at least four years in communications and/ or journalism
- At least four years of experience in developing countries and/or unstable contexts
- Previous working experience in producing communications content
- Experience with MSF or other international NGOs in developing countries
- Experience working in an international environment
- Fluent spoken English/Arabic and excellent writing skills – fluency in additional languages is highly desirable.
- Computer literacy (Word, Excel and digital media)
- Social media knowledge and skills (including community management)
- Self-driven with the ability to take initiative
- People management skills
- Commitment to MSF’s social mission and values
- A flexible approach
- Able to cope with high levels of stress/able to work in stressful environments
- Strong team player
- Negotiation skills and a diplomatic approach
- Basic audiovisual skills (photo, video, editing)
Desirable requirement:
- Proficient audiovisual skills
