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Job Description
Concentrix is looking for offshore advisors.. Come and join our Customer Service team!
- Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
- Salary: 6000 Gross + 500 KPI+ 700 Night allowance.
- Working hours: 9-hour shifts, rotational between 2 pm and 6 am.
- Location: 6th of October, Smart Village.
- Learn, understand, retain and regularly update and demonstrate product/process knowledge.
- Transportation to meeting points and door to door for females after 9pm.
- Social and medical insurance.
- Immediate hiring.
Job Requirements
- Fluent English speakers, C1 Level.
- Flexible with rotational shifts.
- Grads and gap year.
- Skill in verbal and written communication to analyze, interpret and address customer needs.
- Ability to work in a time-critical environment.
- Ability to navigate a computerized data entry system or other relevant systems
- Ability to be flexible and quickly adapt to changing business needs and processes.
- Ability and willingness to provide pre-sales support. Ability to promote and sell products or services.
- Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
- Fluency in both written and speaking in the language.