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English Customer Support Representative - C1 Speakers

Concentrix
6th of October, Giza
Posted 3 years ago
274Applicants for25 open positions
  • 257Viewed
  • 268In Consideration
  • 0Not Selected
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Job Details

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Job Description

Concentrix is looking for offshore advisors.. Come and join our Customer Service team!

  • Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
  • Salary: 6000 Gross + 500 KPI+ 700 Night allowance.
  • Working hours: 9-hour shifts, rotational between 2 pm and 6 am.
  • Location: 6th of October, Smart Village.
  • Learn, understand, retain and regularly update and demonstrate product/process knowledge.
  • Transportation to meeting points and door to door for females after 9pm.
  • Social and medical insurance.
  • Immediate hiring.

Job Requirements

  • Fluent English speakers, C1 Level.
  • Flexible with rotational shifts.
  • Grads and gap year.
  • Skill in verbal and written communication to analyze, interpret and address customer needs.
  • Ability to work in a time-critical environment.
  • Ability to navigate a computerized data entry system or other relevant systems
  • Ability to be flexible and quickly adapt to changing business needs and processes.
  • Ability and willingness to provide pre-sales support. Ability to promote and sell products or services.
  • Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
  • Fluency in both written and speaking in the language.

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