Browse Jobs
For Employers
Post JobLog inGet Started

Call Center Agent

Cairoscan
Giza, Egypt
Posted 7 years ago
148Applicants for10 open positions
  • 115Viewed
  • 0In Consideration
  • 1Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Duties:

  • Obtains client information by answering telephone calls, interviewing clients, verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Job Requirements

  • Verbal Communication
  • Phone Skills
  • Listening
  • Data Entry Skills
  • People Skills
  • Informing
  • Customer Focus
  • Customer Service
  • Attention to Detail
  • Professionalism
  • Multi-tasking

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCall Center Agent