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IT Help Desk

BDO Esnad
Heliopolis, Cairo
Posted 7 years ago
256Applicants for5 open positions
  • 151Viewed
  • 15In Consideration
  • 32Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • First line support for the users
  • Answer staff questions in person and via phone and email on all company supported applications.
  • Troubleshoot desktops, laptops, IP phones, printers and networks problem.
  • Perform hardware and software installations.
  • Administrating the AD , Domain Controllers, File Servers , Exchange
  • Make sure to follow the IT process and the COPC guidelines
  • Microsoft windowsWin7 and Win 8 .
  • Windows server 2003,2008 and 2012
  • Office 2003, 2007,2010 and 2013.
  • LAN, WAN troubleshooting.

Job Requirements

  • University Graduate
  • Can work in team
  • Can work on shift basis
  • Good analytical skills for troubleshooting various applications
  • Antivirus and antispyware software awareness
  • A working knowledge with AD, DNS, DHCP.
  • A working knowledge with Microsoft infrastructure
  • Understanding of Network fundamentals
  • CCNA /MCSA

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