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Job Description
- The candidate will be responsible for directing the customer service, order dispatching and supplier relations teams to offer the best quality to our customers, scale the capacity of the platform to fulfill the high growth rates.
- He will be responsible for tracking updating and changing the operations KPI to fulfill the business needs and optimize performance.
Job Requirements
- The candidate should have strong leadership skills and should be able to deal with different kinds of people like technicians, housekeepers, team mates and multi-national partners.
- Previous experience with e-commerce, courier services, on-demand service platforms and candidates with operations management major will have better opportunity.
- The candidate should have strong analytical skills with super sense of numbers and the ability to use the different tools for reporting and kpis tracking.