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Job Description
Job Purpose
To lead a group of qualified technical resources as well as being responsible for delivering and owning a stream of critical software applications to ensure Etisalat’s business continuity and competitive edge.
Report To Position Name
- Ensure that the project plans delivered by the demand team is correct and in sync with the project scope and milestones
- Divide the project tasks among the project team members with equal load and in sync with their development plans.
- Closely communicate with the business analysts to understand the functional and non-functional requirements.
- Ensure the proper release and handover documents are prepared and submitted to the proper teams.
- Develop code that follows the latest best practices and the development guidelines.
- Developing technical and end user documentation as per the agreed process.
- Ensure that all submitted code has under-go unit testing.
- Ensure the execution of all the tests are done as per the agreed process.
- Ensure the proper build of the releases with more than 90% success rate for each application deployment.
- Document the solution architecture and ensure that the detailed design of the solution is available for all the projects.
- Enforce the use of source control.
- Produce all the artifacts based on the agreed process.
- Reporting and on-time escalation of project issues, risk envisioned and issues between team members.
- Develop code that follows the latest best practices and the development guidelines.
- Developing technical and end user documentation as per the agreed process.
Job Requirements
QUALIFICATIONS_ESSENTIAL
- University degree in Engineering, Computer Science or Information Technology, 5+ years of Experience.
- Extensive experience in delivering IT business solutions in the domain of customer management
- Excellent command of English language (Reading, Writing & Oral).
- Excellent Telecommunication knowledge.
- Excellent interpersonal skills (Negotiation, communications, etc.)
- Ability to solve complex problems independently and to seek out and generate innovative solutions.
- Ability to work under the supervision of the team lead, able to work independently as well as part of a team on multiple overlapping projects.
- Ability to focus on delivering results in a dynamic environment with aggressive deadlines and multiple priorities.
QUALIFICATIONS_DESIRABLE
- Cross functional experience/exposure (Marketing, Sales, Customer Care, Finance, etc.)
- Change Management experience
- Experience with large size projects implementation
- Strong problem solving, analysis, design, and testing skills.
- Strong data analysis, design and testing skills.
EXPERIENCE_ESSENTIAL
- Strong object-oriented design skills.
- Java development experience (J2SE, J2EE (JSF, JSP, Servlets), Web Services, Rich faces, Prime faces, EJB (JPA and Hibernate) )
- Application server knowledge (JBOSS/Tomcat/Web logic)
- Good UNIX skills
- Telecom Experience is preferred
- Web based and/or service tier and/or backend development experience.
- Strong relational database management skills is a plus and experience in SQL/PLSQL
CERTIFICATIONS_ESSENTIAL
- CRM Knowledge Project Management Professional Certified ITIL Knowledge
