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Customer Care Agent

GoodsMart
Agouza, Giza
Posted 7 years ago
161Applicants for5 open positions
  • 134Viewed
  • 27In Consideration
  • 106Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Job Scope:

  • As a customer care agent, you will be responsible for maintaining and developing the service level we provide to our clients.
  • You will also have access to all of our communication tools with our clients to be utilized in the best way possible that strengthens and enhances our relationship with them.
  • Our team is our asset, and we're looking for team players (entry level) who are always up for new challenges and are willing to work in a dynamic working environment.

More Information:

  • Salary could increase after three months according to performance and up to the supervisor's discretion.

Job Requirements

Qualifications:

  • Bachelor’s degree of any discipline
  • Customer service background is preferable
  • Excellent command of English is a must
  • Microsoft office skills (Word, PowerPoint, and outlook)
  • Extensive MS Excel skills is a plus

Qualities:

  • Presentable
  • Team player
  • Good communication and presentation skills
  • Good analytical skills
  • Good time management skills
  • Flexible and self-driven
  • Critical thinking and creativity
  • Open to change and new ideas

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