Job Details
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Job Description
- Take the full account responsibility starting from communicating with the client, building strategies, preparing content, posting, building social community, preparing reports and everything need to keep your accounts successful.
- Assist in the development and executing client strategies, tactics, communications and governance plans for engaging in social media – on behalf of our brands and as individual participants.
- Advocate on behalf of the Company in social media spaces by creating content, engaging in dialogues within our communities, and responding to customer inquiries where appropriate timing.
- Generate, edit, publish and share daily content (original text, images, video ...etc) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of clients social content
- Organize and coordinate the content life cycle between social media and other relevant content creators, and engages other business partners in the implementation of these activities.
- Ensure that all information broadcast on social media channels, across all brand pages, complies with brand image requirements and is safe for public disclosure.
- Day-to-day management and development of editorial content on social media platforms, including tweets, posts and discussions
- Monitor trends in social media tools, technologies, platforms and strategies to determine approaches that best support our customer segments.
- Monitor social channels outside normal business hours for crisis management, customer care and potential escalations.
- Ensure processes are regularly updated, optimized and communicated.
- Collaborate with the digital media team in brainstorming, delivering new ideas, new trends and concepts on social media channels.
