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Office Manager

Snapology of Egypt
Heliopolis, Cairo
Posted 4 years ago
346Applicants for1 open position
  • 343Viewed
  • 138In Consideration
  • 203Not Selected
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Job Details

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Job Description

Position Summary:

The primary focus of this position will be to oversee all aspects of Snapology programs. Office Managers are asked to do sales, marketing, hiring, training and customer service. This role requires internal collaboration and communication with Snapology Instructors & Owners as well as representing the Snapology organization to parents & children with a high degree of professionalism.

Hours of employment:

  • Regular Hours: 9am-4pm, Sunday through Thursday; unless otherwise agreed upon.
  • This accounts for 35 hours of your 40-hour workweek. As mutually agreed, the remaining 5 hours are ‘flexible’; where you will periodically observe employees during events and provide further training.

Role & Responsibilities:

  • Handle inquiries from parents regarding Snapology programs;
  • Interview & hire employees;
  • Maintain and improve Snapology Training & Orientation Program Policies, Procedures and Guidelines as needed;
  • Ensure all employees are trained properly upon initial hire;
  • Ensure teachers are properly trained for each program prior to commencement of each class;
  • Ensure teachers have proper equipment and materials for each program prior to commencement of each class;
  • Maintain Class Packs, Teacher Packs and other Classroom Supplies
  • Maintain the staff schedule;
  • Handle phone calls from staff that ‘call off’ and find suitable replacements for their shifts;
  • Seek feedback from Snapology Business Partners and provide Account Management for existing customers;
  • Solicit Business Partners to obtain new business;
  • Invoice Business Partners to obtain timely payments;
  • Teach, assist and/or observe classes as needed;
  • Encourage students & parents to enroll students in future Snapology programs;
  • Keep the office and storage rooms organized;
  • Provide general office support;
  • Complete special assignments or curriculum as prioritized by Snapology’s owners;
  • Participate in and/or conduct periodic Snapology training & staff meetings as required

Job Requirements

Qualifications:

  • Criminal and Child Clearances must be current
  • Desire to work with children
  • Ability to establish and maintain cooperative and effective working relationships with others
  • Ability to communicate effectively orally and in writing
  • Proven ability to report to work on a regular and punctual basis

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