IT Senior Supervisor

Aga Khan Cultural services- Egypt (AKCS-E) - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
10,000 to 12,000 EGP per month
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job
  • Installs and maintain Servers hardware and software to ensure a smooth workflow.
  • Design, implement and troubleshoot network infrastructure to ensure a smooth workflow.
  • Specify the software packages to subordinates to ensure a smooth workflow.
  • Specify personal computers hardware regarding to the nature of use to ensure that all employees have a suitable hardware that meet their tasks requirement.
  • Supervise users & subordinates in use of equipment and software to avoid miss use and waist time.
  • Create, delete and resetting e-mail accounts to ensure a smooth workflow.
  • Design, Administer and maintain Backup plans and disaster recovery plans to ensure that the recovery process will be done with minimum down time to company employees in case of disaster.
  • Search for new solutions or hardware that can help in company business.
  • Design, Administer and maintain reporting systems using (FRX, Crystal report, Macro tools and MS Excel) to insure a proper workflow.
  • Administer and maintain systems (iScala, Micros, Time recorder and Ticketing system) to ensure a smooth workflow.
  • Provide network assistance to users, including help with network connections, passwords and shared resources to ensure a smooth workflow.
  • Check subordinates weekly reports and adjust the maintenance plan regarding to the weekly reports to track their effort and gathering information about the repeatable problems to find a permanent solution.
  • Create and implement pro-active maintenance & Disaster recovery plans.
  • Develop Lead and Coach Staff to be capable of delivering to meet their objectives.
Job Requirements
  • Good English (oral/written).
  • Computer since graduate or any related graduate.
  • 5 years experience in similar position on Microsoft platform.
  • Microsoft certified system administrator (MCSA) is necessary.
  • Good knowledge of Microsoft SQL.
  • Experience with ERP, HRMS, CRM, Ticketing system, surveillance cameras and access control.
  • Microsoft certified system engineer (MCSE) is a plus.
About this Company

The Aga Khan Development Network (AKDN) is a group of development agencies with mandates that include the environment, health, education, architecture, culture, microfinance, rural development, disaster reduction, the promotion of private-sector enterprise and the... (More)

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