Client Relationship Executive

Duties and Responsibilities :

• Managing client’s loyalty programs.
• Working with technical, commercial and operational teams to meet clients’ needs.
• Prepare the monthly reports and analysis.
• Define, measure and communicate key performance indicators for customer behavior.
• Handle clients daily communication
• Execute the clients' plans
• Manage the projects' communication plan
• Provide regular research & analysis reports
• Align with different departments within the company to launch new projects and promotions
• Follow up with the internal stakeholders & clients to achieve the required deliverables on time