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Job Description
- Assist the Guest Relations Manager in ensuring maximum satisfaction for patients and visitors during their stay at FV Hospital, either as outpatient or inpatient
- Visit all inpatients during their hospitalization
- Handle inpatients’ inquiries and complaints
- Particularly take care of VIP patients at OPD
Job Requirements
- Bachelor Degree level
- At least 1-5-year experience in customer service field (service industry like international hotels or Hospitals is preferable) preferably in a multi-cultural environment
- Fluent in English
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
