Technical Support Engineer ( APIs)

Requirements:

• Bachelor's degree in computer science/computer engineering or related discipline
• 1+ years related experience preferred
• Fluent English is a MUST
• Working experience with ticketing system, Jira, and Teams or similar systems.
• Basic familiarity with Mobile app programming languages:
• Swift programming language for iOS SDK debugging
• Java programming language for Android SDK debugging
• Practical experience using HTML, XML, CSS, and Google inspect element via browser for front end debugging
• Practical experience using REST APIs and clients like Postman
• Familiarity with AWS S3 or other cloud systems
• Practical experience of the use of regular expressions to write SQL queries for backend data validation.
• Familiarity with proxying services to debug data sent from client to server
• Demonstrated ability to manage assigned initiatives to completion
• Ability to work quickly and calmly to resolve technical issues under pressure.

Technical Skills:

• SaaS and API developer support experience strongly preferred.
• Working knowledge of Terminal or command line to extract data or search log files.