Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Specialist - Real Estate

Better Home
New Cairo, Cairo
Posted 7 years ago
102Applicants for4 open positions
  • 102Viewed
  • 14In Consideration
  • 88Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information perform customer verification
  • Set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer time frames direct requests and unresolved issues to the designated resource
  • Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints
  • Record details of actions taken prepare and distribute customer activity reports maintain customer databases
  • Manage administration communicate and coordinate with internal
  • Departments follow up on customer interactions provide feedback on the efficiency of the customer service process

Job Requirements

  • Must have real estate Customer Service experience from 1-­3 years
  • Interpersonal skills
  • Communication skills ­ verbal and written listening skills
  • Problem analysis and problem­ solving
  • Attention to detail and accuracy data collection and ordering customer service orientation adaptability
  • Initiative stress tolerance

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Specialist - Real Estat...