Customer Service Specialist - Real Estate

Better Home - New Cairo, Cairo

73
Applicants for
4 open positions
54
Seen
6
Shortlisted
48
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
4 open positions
About the Job
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information perform customer verification
  • Set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer time frames direct requests and unresolved issues to the designated resource
  • Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints
  • Record details of actions taken prepare and distribute customer activity reports maintain customer databases
  • Manage administration communicate and coordinate with internal
  • Departments follow up on customer interactions provide feedback on the efficiency of the customer service process
Job Requirements
  • Must have real estate Customer Service experience from 1-­3 years
  • Interpersonal skills
  • Communication skills ­ verbal and written listening skills
  • Problem analysis and problem­ solving
  • Attention to detail and accuracy data collection and ordering customer service orientation adaptability
  • Initiative stress tolerance
About this Company

BETTER HOME GROUP
Better Lifestyle
The group of companies specializes in the construction and operation of facilities that present a better way of living. It brings out the elegance of the old and well-established architecture, with a touch of modernity and... (More)

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