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Captain Onboarding & Training Specialist

buseet
Maadi, Cairo
Posted 3 years ago
58Applicants for1 open position
  • 23Viewed
  • 2In Consideration
  • 20Not Selected
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Job Details

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Job Description

Job purpose

We are looking for a dedicated, well-spoken Onboarding Specialist to join our team. The responsibilities of the Onboarding Specialist include helping Captains learn the company policies and provides training on the App usage and buseet systems.

Duties and responsibilities

  • Meets the Captains in the onboarding meeting to introduce Buseet Work standards, and ask them to provide the hiring Docs.
  • Delivers Buseet Captain Training to the captains including App usage, Soft Skills, Buseet Culture, Ops Process.
  • Uploads the captains required data on the system
  • Get the certified Captain to sign on the assigned work agreement which includes the Route details and fees
  • Commit to the delivery SLA for his duties with the cross functional teams.
  • Delivers periodic refreshment sessions for captain on site to maintain buseet quality standards up to date.
  • Responsible for updating the captains with any new features training sessions.
  • Delivers enhancement sessions for the reported outlier captains due to behavioural or performance incidents.
  • Brainstorm ideas and critically re-think every process, all the time.
  • Making sure that the Captain Onboarding & Training function is completing Buseet operations excellence process and work on developing it along the way.

Job Requirements

Academic Background & Professional Experience:

  • Experience as an Onboarding Specialist.
  • MS Office and English proficiency
  • BSc degree Holder

Required Knowledge / Skills / Languages:

  • Excellent verbal and written communication skills.
  • Strong teamwork skills.
  • Good organizational and time management skills.

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