Assistant Store Manager

Mazaya - Giza, Egypt

Applicants for
4 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
4 open positions
About the Job
  • Supervises the selling process of the sales team during his shift management.
  • Assures that all of the sales team supports the customers in the store through greeting them & identifying customer needs
  • Assures that all of the sales team are aware of information regarding discounts, promotions & new collections to be able to support the customers
  • Building customer loyalty through creating/updating customer profile records while attending at the cash area
  • Informs the customer clearly the company exchange & return policies during both discounted & full price periods
  • Assure up-selling & cross-selling items when customer attends at the cash area
  • Applies the 5 Golden Rules in an informative way to the customer at cashier attendant
  • During his/her shift distributes sales targets that are required to be achieved on daily basis among the team
  • Analyzing inadequate and inappropriate Actions/behaviors of the team and taking the needed corrective actions. ( Manage / Solve / Penalize )
  • Solving / sorting any communication issues/ Needs with the mall management ( Maintenance permits / product entry permits / overnight …. Ect )
  • Extracting Daily / weekly / monthly sales reports and discuss it with the store manager ; working on a corrective action plan.
  • Analyzing the Sales team Daily / weekly Personal targets vs the projected and taking corrective actions with the needed members.
Job Requirements
  • At least 1 year of experience in fashion retail is a must
  • Graduate
  • Presentable
  • Flexible
  • Excellent communication skills
About this Company

Mazaya started fruitful partnership with several brands worldwide that improve our customers’ quality of life by providing them with an outstanding service and shopping experience.
Supported by our continuous thorough understanding of the Egyptian market current &... (More)

Industry: Retail
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