Job Details
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Job Description
- Follow-up on Online Payment Via (Pay Pal,....)
- Follow-up on Online Banking Statement and Comparing Them to Actual Credits
- Follow-up Amounts of Outstanding Invoices and Ensure the Implementation of the Automated Service.
- Follow-up on Online Checking Of Financial Customer Transactions.
- Follow-up on Cash Flow Transactions.
- Follow-up and Manage Customers’ Files and Responsible for Transferring Product from Client’s File to Another Client According to the First Client Request.
- Follow-up on Customer Requests Through Our Program (Transfer – Modification – Adding,...) With Regards to Our Services (Servers–Hosting - Domain Services,....).
- Close or Activate The Client Membership, Based on Customer Affairs Logical Reason.
- Sending Daily Reports.
Job Requirements
Technical Skills : -
Must have :
- Excellent knowledge of Microsoft office / especially excel sheets
- General math skills .
- Fast typing.
Nice to have :
- Dealing with forums, some famous scripts and content management programs.
- Experience dealing with cPanel .
- Excellent Using Internet Surfing.
- Have a Good Knowledge of Different Accounting Programs .
- General experience with the company services such as domains, all types of hosting and SSL certificates .
Non-Technical Skills:-
- Good in written/spoken English & Arabic .
- Excellent Communication Skills Verbal ,Writing & Listening .
- Excellent Interpersonal Skills, Presentable, Hard Working, Very Good Organizing Skills, Well Disciplined, Can Work Under Pressure, Smart, Creative, Ambitious, Demonstrates a Positive, Enthusiastic, Friendly Attitude and Committed.
- Team Work (Supportive, facilitator, organized, coordinator, deliverer, imaginative, negotiator)
- Possibly creative thinking
- Self-awareness/confidence (Purposeful, focused, reflective, perceptive, honest, self-belief, objective, realistic, balanced)
- Ability to work under pressure
- Nice to have capacity to work independently and also as a part of team .
- Nice to have dedication and commitment towards work.
- Analytical and rigorous attention to details.
- High sense of responsibility and having, Confidentiality.
- Reporting Skills.
- Deadline-Oriented.
- Reporting Research Results.
- Time Management.
- Data Entry Management.